Customer Relationship Management

Empower Teams with Centralized Customer Insights

Bushel’s CRM software, designed for agriculture, integrates with your ERP to eliminate manual data entry and streamline customer interactions. Features like pre-populated contacts and comprehensive analytics help ag retailers and grain buyers optimize relationships and enhance origination and sales strategies.

Put Bushel’s Customer
Management Solution

to Work for Your Agribusiness

Provide customer account info 24/7

Give your customers 24/7 access to their account information and reduce administrative tasks such as phone calls. You can also communicate important market and business updates. Give your farmer-customers access to their work orders, prepaids, bookings, invoices, contracts, commodity balances, scale tickets, cash bids, and more.

Lower accounts receivable ratios

Give your customers a secure, efficient way to pay by embedding Bushel’s payment management solutions into your customer portal. Let customers view invoices wherever they are.

Digitize important documents and processes

Cut down turnaround time and paperwork with digital document deployment capabilities, like eSign. Customers can sign any document using their preferred device. Give customers and staff the ability to digitize documents such as invoices, contracts, scale tickets, and payments, while reducing paper and postage costs.

Log Activities

Create and log notes on a customer’s profile or an associated account. You can edit or delete notes and notes logged by other team members.

View farm demographics

Populate delivery destinations and invoices from your ERP based on contracts in the last 12 months. Document production and on-farm storage capacity in one place.

Create Tasks

Note specific activity types and create a follow-up task with a due date to ensure actionable next steps are communicated across your team.

Assign Account Managers

View a list of your customers, and sort customers by last activity date, giving your team visibility into which customers it may be time to follow up with.

Track Quotes In
A Centralized Location

  • Up-To-Date, Reliable Information
  • Stay Aligned with Your Farmers
  • Make Informed Recommendations
  • Increase Transparency
  • Generate Leads for Your Business
Your AI-Powered Assistant

Meet Buddy

Buddy is Bushel’s new AI assistant, designed to provide agribusiness teams with personalized insights from Bushel’s CRM solution.

Buddy connects CRM and ERP data so users can:

  • Look up customer info like activity history, contracts, invoices, and contact details
  • Identify gaps—like which customers haven’t sold grain or received a call recently
  • Pull custom reports based on specific crops, timeframes, or behaviors

View the preview of Buddy in action from the 2025 Bushel Buddy Seat conference here.

Keep customer data secure.

Safeguard your farmers’ information and privacy. Bushel is one of the few agtech companies regularly audited against the SOC 2 Type II framework. This means Bushel has taken a comprehensive and proactive approach to safeguarding systems, data, and customer information.

By The Numbers

Year-Over-Year Growth for Offers Submitted via Bushel-powered Customer Portals

34%

Growth in percentage of offers filled

402%

Growth in bushels offered

492%

Growth in number of offers submitted

Our digital platform allows farmers to submit offers on their own schedule, breaking traditional business hour constraints.

Tom Parchert
Manager, Big River Resources

Connect with our team

Discover how Bushel's CRM can transform your agricultural business operations and customer relationships.

Move Your Agribusiness Forward With Bushel's Integrated Workflow Solutions

Bushel’s integrated workflow solutions connect your data, people, and processes in a unified solution. With Bushel, your agribusiness gains a dependable partner that simplifies technology management, allowing you to focus on productivity and profitability with confidence.

Customer Relationship Management

Empower teams with customer insights and streamlined farmer relationship management to boost origination and sales.

Bushel Pay

Digitize payments and workflows – accounts receivables/payables, invoicing, embedded payments, and line of credit management.

Trade

Mitigate risk and reduce administrative tasks related to updating grain bids, managing grain offers, and avoiding slippage.

Customer Portal

Provide customers with self-service account access and tools, enhancing efficiency and satisfaction for both staff and customers.

Farm Management

Collaborate and strengthen relationships with farmers to enhance origination, traceability programs, and marketing services.

Commercial Portal

Streamline execution of truck grain sales with near real-time digital tickets, grade factor alerts, and contract balances.

Website Management

Host and manage a professional, informative, and branded website with functionality specifically designed for agribusinesses.